Shop employees face knife threats and verbal abuse, with 54% indicating regular abuse. Campaigns such as Let's Respect Retail and ShopKind Week highlight rising retail crime. The increase in abuse follows a series of events recorded across the sector this autumn.
A Waitrose longtime employee assumes the role of Head of Customer Experience & Operations at Marks & Spencer. Liverpool FC opens a new store in Oslo, praised by Robbie Fowler. Independent retailers expand within Staffordshire's shopping centre. Retailers are assessing security staffing and education in response. Staff unions call for additional safeguards as cases climb.